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🔄 Return & Refund Policy – The Healing Lounge™

We want you to feel confident with every purchase you make from us. Because our products are created with care and intention, we have a simple policy in place.

✅ Returns and Exchanges

All sales are final. Exchanges may be considered on an individual basis after inspection and approval. Eligibility will vary depending on the item and circumstance.

💵 Refunds

Refunds are not offered at this time. Approved exchanges will be handled case by case. Shipping costs are non refundable.

🚚 Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within forty eight hours of delivery with photos. We will review your request and provide the best solution available.

📩 How to Contact Us

Email us at thehealingloungeshow@gmail.com with your order number and a description of your concern. Please allow us time to review and respond with next steps.

✨ At The Healing Lounge™, our mission is to support your journey. If you have any questions about your order, reach out anytime. We are here to help.

🚚 Shipping Information – The Healing Lounge™

We do our best to ensure your order arrives quickly and safely.

📦 Processing Time

Orders are processed within two to three business days after purchase. You will receive a confirmation email once your order has shipped.

🌎 Shipping Methods

We ship through trusted carriers such as USPS and UPS. Tracking information will be provided with every order. Delivery times vary depending on your location.

⏱ Estimated Delivery

• Standard shipping usually takes three to seven business days within the United States.  

• Expedited shipping options may be available at checkout.  

💵 Shipping Costs

Shipping rates are calculated at checkout based on weight, size, and destination.

🚫 Shipping Restrictions

We currently ship within the United States only. Certain items may have restrictions depending on state regulations.

📩 Questions About Your Order

If you have not received your order within the expected time frame, please email us at thehealingloungeshow@gmail.com with your order number and we will assist you.

✨ At The Healing Lounge™, we value care and attention in every step, from packaging to delivery.